Opening for Service Administrator (Back Office Job)

Dear Candidate, Our client is a leading global provider of products and systems that contribute to quality enhancement and cost efficiency within healthcare and life sciences. Looking for the post of Service Administrators. Position: Service Administrators Location: Mumbai Qualification: Graduate Experience: 1yr and above Salary : Open for right candidate Job Description: • Dealing directly with customers either by telephone, electronically and by post. • Responding promptly to customer inquiries. Handle and resolve customer complaints. • Obtaining and evaluate all relevant information to handle inquiries and complaints. • Performing customer verifications. • Processing orders, forms, applications and requests. • Directing requests and unresolved issues to the designated resource. • Managing customers' accounts. • Keeping records of customer interactions and transactions. • Recording details of inquiries, comments and complaints. • Recording details of actions taken. • Communicating and coordinate with internal departments. • To maintain proper order records including Documentation. Kindly Email Your Resume At The Earliest As Word Doc Attachment Without Changing The Subject Line along with your latest passport size Photograph. Kindly Let Me Know The Following Details: Current Salary Expected Salary Notice Period For Any Further Clarification Feel Free To Contact. Regards, Jyoti Proactive Services -Mumbai Mobile : 0091 8108769136 hire@proactiveservices.co.in